What We Collect and Why We Hold It
We collect the information you give us when creating your account — your name, contact details, date of birth and the payment method you choose, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, the transaction reference from your
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mobile wallet is logged alongside your account ID so we can match payments accurately. We also collect device and session data — your IP address, browser type and pages visited — to maintain platform security and detect unusual login attempts. We do not sell your personal
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data to third parties. Data shared with payment processors is limited to what those processors need to complete your transaction; bKash, Nagad and Rocket each operate under their own data terms as independent services. Where we use third-party analytics tools, the data passed is aggregated and
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does not identify you individually. How long we keep your data depends on the nature of the record: account information is retained while your account remains active, and for a further period required by applicable law. Your ability to access the platform and exercise these rights
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depends on local law and the eligible region from which you connect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.